Educational plan
Public and Corporate Communication (Classe LM-59)-enrolled from 2020/2021 academic year
First trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Social and Institutional Communication | 9 | 60 | Italian | SPS/08 |
| Optional | ||||
| Behavioural Sociology | 9 | 60 | English | SPS/07 |
| Communication Methods and Techniques | 9 | 60 | Italian | SPS/08 |
| Cross-media Communication | 9 | 60 | Italian | SPS/08 |
| Data Analysis | 9 | 60 | Italian | SECS-S/01 SPS/07 |
| Web communication | 9 | 60 | English | INF/01 |
Second trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Marketing (advanced) | 9 | 60 | Italian | SECS-P/08 |
| Optional | ||||
| Sociology of Consumption | 9 | 60 | Italian | SPS/08 |
Third trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Advertising and Integrated Communication | 9 | 60 | Italian | SPS/08 |
| Information, Rights and Digital Markets | 9 | 60 | Italian | IUS/05 IUS/10 |
| Optional | ||||
| Datafied Society | 9 | 60 | English | SPS/08 |
Study plan rules
1 - The student must obtain 9 CFU in one of the following modules.
It is mandatory to attend the module 'Data Analysis' for students who did not attend a statistics exam of at least 6 CFU in their Bachelor studies.
It is mandatory to attend the module 'Data Analysis' for students who did not attend a statistics exam of at least 6 CFU in their Bachelor studies.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Data Analysis | 9 | 60 | Italian | First trimester | SECS-S/01 SPS/07 |
| Web communication | 9 | 60 | English | First trimester | INF/01 |
| Datafied Society | 9 | 60 | English | Third trimester | SPS/08 |
2 - The student must obtain 9 CFU in one of the following modules.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Communication Methods and Techniques | 9 | 60 | Italian | First trimester | SPS/08 |
| Cross-media Communication | 9 | 60 | Italian | First trimester | SPS/08 |
- The student must obtain 9 CFU in one of the following modules.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Behavioural Sociology | 9 | 60 | English | First trimester | SPS/07 |
| Sociology of Consumption | 9 | 60 | Italian | Second trimester | SPS/08 |
be activated by the A.Y. 2021/2022
First trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Consumer and shopping behaviour | 9 | 60 | Italian | SECS-P/08 |
| Optional | ||||
| Corporate Communication and Public Relations | 9 | 60 | Italian | SPS/08 |
Second trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Optional | ||||
| Neuromarketing | 9 | 60 | Italian | SECS-P/08 |
Conclusive activities
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Final Exam | 21 | 0 | Italian | |
Study plan rules
15 - The student must obtain 9 CFU from one or more optional activities
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Corporate Communication and Public Relations | 9 | 60 | Italian | First trimester | SPS/08 |
| Neuromarketing | 9 | 60 | Italian | Second trimester | SECS-P/08 |
First trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Optional | ||||
| Lab: Methods and tools for analysing and presenting open data | 3 | 20 | Italian | SPS/07 |
Second trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Optional | ||||
| Lab: Survey Methods and Techniques | 3 | 20 | Italian | SPS/07 |
Study plan rules
6 - The student must obtain 9 CFU from one or more optional activities.
Among optional activities, students can choose also the 'Survey Methods and Techniques' Lab and 'Methods and tools for analysing and presenting open data' Lab
Among optional activities, students can choose also the 'Survey Methods and Techniques' Lab and 'Methods and tools for analysing and presenting open data' Lab
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Lab: Methods and tools for analysing and presenting open data | 3 | 20 | Italian | First trimester | SPS/07 |
| Lab: Survey Methods and Techniques | 3 | 20 | Italian | Second trimester | SPS/07 |
- The student must obtain 9 CFU from one or more optional activities
First trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Digital Cultures and Communication research | 9 | 60 | English | SPS/08 |
| Optional | ||||
| Behavioural Sociology | 9 | 60 | English | SPS/07 |
| Data Analysis | 9 | 60 | English | SPS/07 |
| Economics of communication | 9 | 60 | English | SECS-P/06 |
| Market regulation and Business practices | 9 | 60 | English | IUS/05 |
| Web communication | 9 | 60 | English | INF/01 |
Second trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Marketing (advanced) | 9 | 60 | English | SECS-P/08 |
| Optional | ||||
| Consumer culture | 9 | 60 | English | SPS/07 |
| Digital Society | 9 | 60 | English | SPS/07 |
| Human Resources Management | 9 | 60 | English | SECS-P/10 |
| Public Opinion Research | 9 | 60 | English | SPS/11 |
Third trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Optional | ||||
| Datafied Society | 9 | 60 | English | SPS/08 |
| Research Design | 9 | 60 | English | SPS/07 |
Study plan rules
3 - The student must obtain 9 CFU in one of the following modules.
It is mandatory to attend the module 'Data Analysis' for students who did not attend a statistics exam of at least 6 CFU in their Bachelor studies.
It is mandatory to attend the module 'Data Analysis' for students who did not attend a statistics exam of at least 6 CFU in their Bachelor studies.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Data Analysis | 9 | 60 | English | First trimester | SPS/07 |
| Web communication | 9 | 60 | English | First trimester | INF/01 |
| Digital Society | 9 | 60 | English | Second trimester | SPS/07 |
9 - The student must obtain 9 CFU in one of the following modules.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Consumer culture | 9 | 60 | English | Second trimester | SPS/07 |
| Public Opinion Research | 9 | 60 | English | Second trimester | SPS/11 |
11 - The student must obtain 9 CFU in one of the following modules.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Human Resources Management | 9 | 60 | English | Second trimester | SECS-P/10 |
| Datafied Society | 9 | 60 | English | Third trimester | SPS/08 |
12 - The student must obtain 9 CFU in one of the following modules.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Economics of communication | 9 | 60 | English | First trimester | SECS-P/06 |
| Research Design | 9 | 60 | English | Third trimester | SPS/07 |
8 - The student must obtain 9 CFU in one of the following modules.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Behavioural Sociology | 9 | 60 | English | First trimester | SPS/07 |
| Market regulation and Business practices | 9 | 60 | English | First trimester | IUS/05 |
be activated by the A.Y. 2021/2022
First trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Advertising Communication | 9 | 60 | English | SPS/08 |
| Corporate communication | 9 | 60 | English | SPS/08 |
Conclusive activities
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Final Exam | 21 | 0 | English | |
First trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Behavioural Sociology | 9 | 60 | English | SPS/07 |
| Data Analysis | 12 | 80 | English | SPS/07 |
| Digital Cultures and Communication research | 6 | 40 | English | SPS/08 |
Second trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Data access and regulation | 12 | 80 | English | INF/01 IUS/09 |
Third trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Analytics for Complex Organizations | 6 | 40 | English | SECS-P/10 |
| Multivariate analysis for social scientists | 9 | 60 | English | SPS/04 |
| Social and political attitudes | 6 | 40 | English | SPS/11 |
be activated by the A.Y. 2021/2022
Second trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Big data analytics | 9 | 60 | English | SPS/04 |
| Policy design analysis and evaluation | 12 | 80 | English | INF/01 SPS/04 |
Conclusive activities
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Final Exam | 21 | 0 | English | |
Third trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Optional | ||||
| Lab: Introduction to digital ethnography | 1.5 | 10 | English | SPS/08 |
| Lab: Introduction to LATEX | 1.5 | 10 | English | SPS/07 |
Study plan rules
- The student must obtain 9 CFU from one or more optional activities
7 - The student must obtain 9 CFU chosen among formative activities (stage, internships or labs).
First trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Digital Cultures and Communication research | 9 | 60 | English | SPS/08 |
| Optional | ||||
| Behavioural Sociology | 9 | 60 | English | SPS/07 |
| Data Analysis | 9 | 60 | English | SPS/07 |
| Web communication | 9 | 60 | English | INF/01 |
Second trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Digital Society | 9 | 60 | English | SPS/07 |
| Public Opinion Research | 9 | 60 | English | SPS/11 |
Third trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Datafied Society | 9 | 60 | English | SPS/08 |
| Research Design | 9 | 60 | English | SPS/07 |
| Survey methods | 6 | 40 | English | SPS/07 |
Study plan rules
14 - The student must obtain 9 CFU from one or more optional activities.
It is mandatory to attend the module 'Data Analysis' for students who did not attend a statistics exam of at least 6 CFU in their Bachelor studies.
It is mandatory to attend the module 'Data Analysis' for students who did not attend a statistics exam of at least 6 CFU in their Bachelor studies.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Behavioural Sociology | 9 | 60 | English | First trimester | SPS/07 |
| Data Analysis | 9 | 60 | English | First trimester | SPS/07 |
| Web communication | 9 | 60 | English | First trimester | INF/01 |
be activated by the A.Y. 2021/2022
First trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Big data and digital methods | 12 | 80 | English | INF/01 SPS/08 |
| Journalism, Media and Politics | 9 | 60 | English | SPS/08 |
Conclusive activities
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Final Exam | 21 | 0 | English | |
Public and Corporate Communication (Classe LM-59)-enrolled from 2019/2020 academic year
course year not available
First trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Social and Institutional Communication | 9 | 60 | Italian | SPS/08 |
| Optional | ||||
| Communication Methods and Techniques | 9 | 60 | Italian | SPS/08 |
| Cross-media Communication | 9 | 60 | Italian | SPS/08 |
| Data Analysis | 9 | 60 | Italian | SECS-S/01 SPS/07 |
| Web communication | 9 | 60 | English | INF/01 |
Second trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Marketing (advanced) | 9 | 60 | Italian | SECS-P/08 |
| Sociology of Consumption | 9 | 60 | Italian | SPS/08 |
Third trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Advertising and Integrated Communication | 9 | 60 | Italian | SPS/08 |
| Information, Rights and Digital Markets | 9 | 60 | Italian | IUS/05 IUS/10 |
| Optional | ||||
| Datafied Society | 9 | 60 | English | SPS/08 |
Study plan rules
1 - The student must obtain 9 CFU in one of the following modules.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Data Analysis | 9 | 60 | Italian | First trimester | SECS-S/01 SPS/07 |
| Web communication | 9 | 60 | English | First trimester | INF/01 |
| Datafied Society | 9 | 60 | English | Third trimester | SPS/08 |
2 - The student must obtain 9 CFU in one of the following modules.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Communication Methods and Techniques | 9 | 60 | Italian | First trimester | SPS/08 |
| Cross-media Communication | 9 | 60 | Italian | First trimester | SPS/08 |
First trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Consumer and shopping behaviour | 9 | 60 | Italian | SECS-P/08 |
| Optional | ||||
| Corporate Communication and Public Relations | 9 | 60 | Italian | SPS/08 |
Second trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Optional | ||||
| Neuromarketing | 9 | 60 | Italian | SECS-P/08 |
Conclusive activities
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Final Exam | 21 | 0 | Italian | |
Study plan rules
15 - The student must obtain 9 CFU from one or more optional activities
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Corporate Communication and Public Relations | 9 | 60 | Italian | First trimester | SPS/08 |
| Neuromarketing | 9 | 60 | Italian | Second trimester | SECS-P/08 |
Second trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Optional | ||||
| Lab: Survey Methods and Techniques | 3 | 20 | Italian | SPS/07 |
Study plan rules
6 - The student must obtain 9 CFU from one or more optional activities.
Among optional activities, students can choose also the 'Survey Methods and Techniques' Lab.
Among optional activities, students can choose also the 'Survey Methods and Techniques' Lab.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Lab: Survey Methods and Techniques | 3 | 20 | Italian | Second trimester | SPS/07 |
- The student must obtain 9 CFU chosen among formative activities (stage, internships or labs).
course year not available
First trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Digital Cultures and Communication research | 9 | 60 | English | SPS/08 |
| Optional | ||||
| Data Analysis | 9 | 60 | English | SPS/07 |
| Economics of communication | 9 | 60 | English | SECS-P/06 |
| Market regulation and Business practices | 9 | 60 | English | IUS/05 |
| Web communication | 9 | 60 | English | INF/01 |
Second trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Marketing (advanced) | 9 | 60 | English | SECS-P/08 |
| Optional | ||||
| Consumer culture | 9 | 60 | English | SPS/07 |
| Digital Society | 9 | 60 | English | SPS/07 |
| Human Resources Management | 9 | 60 | English | SECS-P/10 |
| Public Opinion Research | 9 | 60 | English | SPS/11 |
Third trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Optional | ||||
| Datafied Society | 9 | 60 | English | SPS/08 |
| Research Design | 9 | 60 | English | SPS/07 |
Undefined
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Optional | ||||
| Analytics for Complex Organizations | 9 | 60 | English | INF/01 |
Study plan rules
3 - The student must obtain 9 CFU in one of the following modules.
It is mandatory to attend the module 'Data Analysis' for students who did not attend a statistics exam of at least 6 CFU in their Bachelor studies.
It is mandatory to attend the module 'Data Analysis' for students who did not attend a statistics exam of at least 6 CFU in their Bachelor studies.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Data Analysis | 9 | 60 | English | First trimester | SPS/07 |
| Web communication | 9 | 60 | English | First trimester | INF/01 |
| Digital Society | 9 | 60 | English | Second trimester | SPS/07 |
9 - The student must obtain 9 CFU in one of the following modules.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Consumer culture | 9 | 60 | English | Second trimester | SPS/07 |
| Public Opinion Research | 9 | 60 | English | Second trimester | SPS/11 |
11 - The student must obtain 9 CFU in one of the following modules.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Human Resources Management | 9 | 60 | English | Second trimester | SECS-P/10 |
| Datafied Society | 9 | 60 | English | Third trimester | SPS/08 |
12 - The student must obtain 9 CFU in one of the following modules.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Economics of communication | 9 | 60 | English | First trimester | SECS-P/06 |
| Research Design | 9 | 60 | English | Third trimester | SPS/07 |
8 - The student must obtain 9 CFU in one of the following modules.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Market regulation and Business practices | 9 | 60 | English | First trimester | IUS/05 |
| Analytics for Complex Organizations | 9 | 60 | English | Undefined | INF/01 |
First trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Advertising Communication | 9 | 60 | English | SPS/08 |
| Corporate communication | 9 | 60 | English | SPS/08 |
Conclusive activities
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Final Exam | 21 | 0 | English | |
course year not available
First trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Data Analysis | 12 | 80 | English | SPS/07 |
| Optional | ||||
| Behavioural Sociology | 9 | 60 | English | SPS/07 |
| Digital Cultures and Communication research | 9 | 60 | English | SPS/08 |
Third trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Multivariate analysis for social scientists | 9 | 60 | English | SPS/04 |
| Survey methods | 6 | 40 | English | SPS/07 |
| Optional | ||||
| Datafied Society | 9 | 60 | English | SPS/08 |
Undefined
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Analytics for Complex Organizations | 9 | 60 | English | INF/01 |
| Data access and regulation | 9 | 60 | English | INF/01 IUS/09 |
| Social and political attitudes | 6 | 40 | English | SPS/08 |
Study plan rules
13 - The student must obtain 9 CFU in one of the following modules.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Behavioural Sociology | 9 | 60 | English | First trimester | SPS/07 |
| Digital Cultures and Communication research | 9 | 60 | English | First trimester | SPS/08 |
| Datafied Society | 9 | 60 | English | Third trimester | SPS/08 |
Second trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Big data analytics | 9 | 60 | English | SPS/04 |
| Policy design analysis and evaluation | 12 | 80 | English | INF/01 SPS/04 |
Conclusive activities
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Final Exam | 21 | 0 | English | |
course year not available
First trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Digital Cultures and Communication research | 9 | 60 | English | SPS/08 |
| Optional | ||||
| Behavioural Sociology | 9 | 60 | English | SPS/07 |
| Data Analysis | 9 | 60 | English | SPS/07 |
| Web communication | 9 | 60 | English | INF/01 |
Second trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Digital Society | 9 | 60 | English | SPS/07 |
| Public Opinion Research | 9 | 60 | English | SPS/11 |
Third trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Datafied Society | 9 | 60 | English | SPS/08 |
| Research Design | 9 | 60 | English | SPS/07 |
| Survey methods | 6 | 40 | English | SPS/07 |
Study plan rules
14 - The student must obtain 9 CFU from one or more optional activities.
It is mandatory to attend the module 'Data Analysis' for students who did not attend a statistics exam of at least 6 CFU in their Bachelor studies.
It is mandatory to attend the module 'Data Analysis' for students who did not attend a statistics exam of at least 6 CFU in their Bachelor studies.
| Courses or activities | ECTS | Total hours | Language | Lesson period | SSD |
|---|---|---|---|---|---|
| Behavioural Sociology | 9 | 60 | English | First trimester | SPS/07 |
| Data Analysis | 9 | 60 | English | First trimester | SPS/07 |
| Web communication | 9 | 60 | English | First trimester | INF/01 |
First trimester
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Big data and digital methods | 12 | 80 | English | INF/01 SPS/08 |
| Journalism, Media and Politics | 9 | 60 | English | SPS/08 |
Conclusive activities
| Courses or activities | ECTS | Total hours | Language | SSD |
|---|---|---|---|---|
| Compulsory | ||||
| Final Exam | 21 | 0 | English | |